Privacy Policy

This Privacy Policy explains how Battuta Sportiva processes personal data collected through our online platform and services. Battuta Sportiva, located at 189 Via Cristoforo Colombo, Rome, Lazio, 00147, Italy, is committed to protecting your privacy and handling your personal data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. What Personal Data We Collect

We may collect and process various types of personal data when you interact with our site or use our services, including:

Information you provide directly: This includes data you supply when creating an account, placing an order, contacting customer service, subscribing to newsletters, or participating in promotions. Examples include your name, billing address, shipping address, payment information (though we do not store full payment card details ourselves), email address (used for order confirmations and service-related communication, not marketing per constraint), and other contact details.
Information collected automatically: When you visit our site, we may automatically collect certain information from your device, including your IP address, browser type, operating system, browsing activity, and information about how you use our site (like pages viewed and links clicked). This is typically collected through cookies and similar technologies.
Information from third parties: We may receive limited information about you from third parties, such as service providers involved in payment processing or shipping, as necessary to fulfil your order or provide services.

2. How We Use Your Personal Data and Legal Basis

We use your personal data for various purposes, relying on specific legal bases under GDPR:

To fulfil contracts: Processing necessary to perform a contract with you, such as processing and delivering your orders for sports equipment and apparel, managing your account, and providing customer support related to your purchases.
For legitimate business interests: Processing based on our legitimate interests, provided these interests do not override your fundamental rights and freedoms. This may include improving our services, personalizing your experience on our site (without direct marketing via electronic means unless consented), conducting business analytics, preventing fraud, ensuring the security of our systems, and managing our business operations.
With your consent: Processing based on your specific, informed, and unambiguous consent. This might apply to specific optional services or types of data collection not covered by other bases. Note: As per constraints, electronic marketing communications (like email newsletters) are not covered here.
To comply with legal obligations: Processing necessary to meet legal or regulatory requirements, such as tax obligations, consumer protection laws, or responding to lawful requests from public authorities.

We specifically use your data for:

Processing and delivering your orders.
Managing your account and registration.
Processing payments.
Providing customer service and support.
Improving our site and services.
Ensuring the security of transactions and preventing fraud.
Responding to your inquiries.

3. How We Store and Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include data encryption, firewalls, secure data storage facilities, and access controls. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. For example, we retain information related to your purchases for periods required by tax and accounting laws. When your personal data is no longer required, we will securely delete or anonymise it.

5. Sharing Your Personal Data

We may share your personal data with third parties in specific circumstances:

Service Providers: We engage trusted third-party service providers who perform functions on our behalf, such as payment processing, shipping companies for delivery, website hosting, data analysis, and customer support. These providers are given access to personal data only as needed to perform their functions and are required to protect your data in accordance with data protection laws.
Legal Compliance: We may disclose your data if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

6. International Data Transfers

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA) by service providers working for us. Where we transfer your data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as relying on the European Commission's standard contractual clauses or ensuring the recipient is certified under a relevant data protection framework.

7. Your Data Protection Rights

Under GDPR, you have certain rights regarding your personal data:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data where we are relying on a legitimate interest.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

You also have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you believe our processing of your personal data infringes applicable law.

8. Cookies and Similar Technologies

Our site uses cookies and similar technologies to function effectively, improve your user experience, and analyse site usage. Cookies are small text files placed on your device. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our site.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us by mail at:

Battuta Sportiva
189
Via Cristoforo Colombo,
Rome, Lazio,
00147
Italy